Real estate agents need to respond to clients quickly to build and maintain successful relationships. According to a survey by the National Association of Real Estate, text messages, phone calls, and emails are the most popular communication methods for real estate agents. With more and more people working remotely and the reliance on technology increasing, real estate professionals are now turning to Hosted Unified Communications (UC).
In today’s competitive market, reliable contact and accessibility are essential to closing more sales. Modern prospects and clients today expect agents to be reachable around the clock.
UC consolidates communication methods and provides agents with the features and capabilities needed to stay connected and competitive. Real estate agents, firms, and property management companies can all benefit from Hosted UC.
Hosted UC is convenient and easy to use for real estate teams looking to improve productivity. With Hosted UC, real estate professionals can use any mobile device to access all the information they need, regardless of where they are located. With access to this information at their fingertips, agents can focus on their clients, show more properties, and have more time to sell.
Additional features of Hosted UC that help with productivity include:
- Call routing
- Call reporting
With all of these features, agents can easily interact with clients from anywhere at any time and stay competitive.
Hosted UC combines all of your communication needs into a single platform, reducing your company’s overall communication technology and service costs. Unlike outdated systems, Hosted UC needs less hardware and software licensing fees, greatly reducing overall costs. Increased productivity and reduced costs are guaranteed to help real estate companies gain higher profit margins and overall return on investment.
Improve Customer Service
Sometimes having quick and accurate information can be the difference between closing and losing a sale. Hosted Unified Communications ensures that agents can effectively communicate with stakeholders and provide an exceptional level of customer service.
More Benefits of Hosted UC
- Professionalism: Linking phones with a single business number allows client calls to be routed directly to a specific agent. If that agent is unable to take a call at that time, then someone else is connected.
- Collaboration: Agents can double-check facts and figures, create presentations, and quickly collaborate on documents, so they are always prepared to meet with clients.
- Video tours: There are many reasons clients may be unable to visit a prospective property in person. Hosted UC’s video conferencing abilities enable agents to offer virtual tours of properties and the surrounding areas.
The Hosted UC Difference
Real estate is competitive, so agents and firms need to stand out from the crowd. The level of productivity and service that Hosted UC provides can be a game-changer. Responding to clients and collaborating with other agents is easy. The best part is: Hosted Unified Communications can be scaled to meet your company’s specific needs.
About the Author
A wholly owned subsidiary of NTT Docomo in Japan, DOCOMO PACIFIC offers business internet, phone, cable and mobile services to Guam and the CNMI.